Tirana Bank drives digital growth with agile teams and AI

Tirana Bank set an ambitious goal: to become one of the top three banks in Albania. To get there, the bank overhauled how its teams work, shifting from silos to agile squads, and partnered with Backbase for a modern, AI-ready platform that didn't require expensive customization or years of design work. The strategy is simple: adopt what works, move fast, and use technology to leapfrog the competition.