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Customer Stories

NBB delivers fintech speed with bank-grade control for instant lending and family banking on one platform
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Retail banking
Daily banking
Managed hosting
Customer servicing
North America

Alliant creates a smarter and more engaging member experience

Retail banking
Daily banking
Onboarding
Managed hosting
Latin America

Banco de la Nación partners with Backbase to launch its Cuenta DNI

Commercial & corporate banking
Retail banking
Small & medium business banking
Daily banking
Onboarding
Managed hosting
Latin America

Banco Security enhances its digital offering with Backbase

Retail banking
Daily banking
Onboarding
Customer servicing
Loan origination
Customer campaigns
Asia Pacific

Bank Muamalat launches Malaysia's first digital-only Islamic banking app

Retail banking
Daily banking
North America

Belize Bank modernizes digital banking for an entire nation

Retail banking
Small & medium business banking
Daily banking
Managed hosting
Middle East & Africa

BIAT launches a new retail banking app

Retail banking
Daily banking
Customer servicing
Customer campaigns
North America

Blue Federal Credit Union revolutionizes members’ retail and business banking experiences

Retail banking
Daily banking
Onboarding
Customer servicing
Middle East & Africa

BSF's unified platform overhaul drives four-fold onboarding growth and a 135% jump in app ratings

Retail banking
Onboarding
Europe

Cembra's customer obsession and composable platform shape its mobile app

Retail banking
Onboarding
Daily banking
Managed hosting
Asia Pacific

Chinabank transforms 105 years of legacy into a mobile-first growth engine

Retail banking
Daily banking
Customer servicing
Middle East & Africa

CIH BANK selects Backbase to elevate digital banking across Morocco

Retail banking
Small & medium business banking
Daily banking
Onboarding
Managed hosting
Customer servicing
Loan origination
Europe

DSK Bank, member of OTP group, partners with Backbase to accelerate its digital transformation

Retail banking
Small & medium business banking
Daily banking
Loan origination
Managed hosting
Onboarding
Asia Pacific

EastWest's strategic ecosystem architecture serving affluent and underserved segments

Commercial & corporate banking
Retail banking
Small & medium business banking
Daily banking
Managed hosting
Europe

Eurobank debutes cutting edge retail banking app

Wealth management & private banking
Customer servicing
Daily banking
Managed hosting
Europe

Evelyn Partners preserves and enhances white glove service at scale

Small & medium business banking
Commercial & corporate banking
Daily banking
Onboarding
Customer campaigns
Customer servicing
North America

Everbank builds commercial banking from a blank slate

Commercial & corporate banking
Small & medium business banking
Daily banking
Middle East & Africa

Ghana International Bank accelerates digital innovation to provide best-in-class customer experience

Retail banking
Small & medium business banking
Daily banking
Onboarding
Managed hosting
Middle East & Africa

I&M Bank transforms from a corporate specialist into East Africa's leading universal bank

Retail banking
Small & medium business banking
Daily banking
Managed hosting
Customer servicing
Customer campaigns
Asia Pacific

Judo Bank creates new digital experiences for SMEs

Commercial & corporate banking
Retail banking
Daily banking
Customer servicing
Customer campaigns

Libyan Islamic Bank Streamlines customer service operations

Commercial & corporate banking
Retail banking
Small & medium business banking
Wealth management & private banking
Daily banking
Middle East & Africa

MCB delivers frictionless banking for every customer

Retail banking
Daily banking
Managed hosting
Customer servicing
Customer campaigns
Asia Pacific

MyState Bank transforms from a regional institution into a national digital competitor

Retail banking
Daily banking
Onboarding
Customer servicing
Middle East & Africa

NBB delivers fintech speed with bank-grade control for instant lending and family banking on one platform

Commercial & corporate banking
Small & medium business banking
Daily banking
Customer servicing
North America

NBC upgrades business banking with Backbase

Retail banking
Daily banking
Onboarding
Managed hosting
Customer campaigns
Customer servicing
Asia Pacific

OCB offers instant modern financial services in just 6 months

Retail banking
Daily banking
Onboarding
Middle East & Africa

SGBL reimagines digital banking to deliver resilience and growth across three markets

Commercial & corporate banking
Retail banking
Daily banking
Asia Pacific

Techcombank's journey to award-winning retail and business banking

Retail banking
Daily banking
Europe

Tirana Bank drives digital growth with agile teams and AI

Commercial & corporate banking
Daily banking
Asia Pacific

TP Bank leads with innovation and customer-first banking

Retail banking
Small & medium business banking
Daily banking
Customer servicing
North America

Wildfire pioneers a modern, technology-driven banking experience

Retail banking
Daily banking
Onboarding
Managed hosting
North America

WSECU creates frictionless, always-on banking for members

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